Verzendbeleid

At Lifestack Autos, we understand that delivery is an important part of the shopping experience. Our goal is to process orders carefully, package storage baskets securely, and provide customers with clear information about shipping charges and delivery expectations.

This Shipping Policy applies to purchases made through https://lifestack.autos/.

1. Shipping Coverage

We ship eligible orders to addresses that can be served by our available shipping carriers and fulfillment arrangements.

Shipping availability may depend on:

• Destination address;
• Product characteristics;
• Carrier service area;
• Order size;
• Weather;
• Transportation conditions; and
• Other operational limitations.

If a particular destination cannot be served, we will notify the customer where reasonably possible.

2. Standard Shipping Charge

Lifestack Autos offers free shipping on qualifying orders.

For orders with a merchandise subtotal of less than $10.00, a $5.99 shipping fee will apply.

Unless otherwise stated during checkout or in a promotional offer, this $5.99 charge applies when the merchandise subtotal falls below the $10.00 threshold.

3. Order Processing

Orders are generally processed after payment authorization and order verification.

Processing time may vary depending on:

• Product availability;
• Order volume;
• Warehouse or fulfillment conditions;
• Payment verification;
• Weekends and holidays; and
• Other operational circumstances.

An order confirmation does not necessarily mean that the order has already shipped.

4. Shipping Confirmation

When available, customers may receive a shipping confirmation after an order has been transferred to the applicable carrier.

A tracking number may be provided when the carrier supplies tracking information.

Tracking information may take some time to become active after the carrier receives the shipment.

5. Delivery Estimates

Delivery dates and timeframes displayed during checkout, in order communications, or through tracking information are estimates unless expressly identified as guaranteed.

Carrier delays can occur because of:

• Severe weather;
• Natural disasters;
• Transportation disruptions;
• High seasonal volume;
• Address issues;
• Customs or regulatory requirements where applicable;
• Carrier operational problems; or
• Events beyond our reasonable control.

6. Incorrect Shipping Addresses

Customers are responsible for reviewing their shipping address before completing an order.

If an incorrect address is provided, customers should contact us immediately.

We will make reasonable efforts to assist with address corrections before shipment. However, once a package has entered the carrier network, an address change may not be possible.

Additional shipping or carrier fees resulting from customer-provided incorrect information may be the customer's responsibility where permitted by law.

7. Delivered but Not Received

If tracking indicates that a package was delivered but the customer cannot locate it, customers should first check:

• Front door;
• Side or rear entrance;
• Mailroom;
• Package locker;
• Building reception area;
• Household members;
• Neighbors; and
• Other locations designated by the carrier.

Customers should also review the carrier's tracking information for delivery notes.

If the package remains missing, contact [email protected] with the order number and tracking information.

We may investigate the matter with the carrier and determine an appropriate resolution based on the circumstances.

8. Damaged Packages

Customers should inspect packages after delivery.

If a package appears significantly damaged, customers should photograph the exterior packaging and product where practical and contact us promptly.

Evidence such as photographs, shipping labels, and packaging condition may assist in resolving carrier-related claims.

9. Lost Shipments

If tracking stops updating or indicates a possible transportation problem, we may contact the carrier or otherwise investigate the shipment.

The appropriate resolution may depend on:

• Tracking status;
• Carrier investigation;
• Time elapsed;
• Delivery destination;
• Product availability; and
• Applicable legal requirements.

10. Multiple-Item Orders

If an order contains multiple products, products may be shipped together or separately depending on fulfillment requirements.

If products are shipped separately, the customer may receive multiple tracking numbers or delivery notices.

11. Shipping Restrictions

Certain products or destinations may be subject to shipping restrictions.

We may decline to ship an order when doing so would violate applicable law, carrier rules, safety requirements, or operational restrictions.

12. Address and Contact Information

Customers should maintain accurate contact and delivery information.

We may use customer contact information to communicate about:

• Order verification;
• Shipping issues;
• Delivery problems;
• Returns;
• Refunds; or
• Other matters necessary to complete the transaction.

13. Shipping Charges and Refunds

If a shipping charge applies because an order is below the $10.00 merchandise threshold, the applicable charge will generally be displayed during checkout.

Where an order is canceled or refunded, the treatment of shipping charges will depend on the reason for cancellation or return and applicable law.

14. Force Majeure

Lifestack Autos is not responsible for delays caused by circumstances beyond our reasonable control, including natural disasters, severe weather, transportation interruptions, labor disruptions, government actions, infrastructure failures, cyber incidents, or carrier disruptions.

Such events do not eliminate rights or remedies that applicable law requires us to provide.

15. Customer Service

For shipping questions, please contact:

Lifestack Autos
1141 N Lincoln Blvd
Oklahoma City, OK 73104
United States
Email: [email protected]
Contact Person: Wesley Isaac Elder

When contacting us, please provide your order number, shipping address, and tracking number when available.

16. Policy Updates

We may modify this Shipping Policy when shipping carriers, fulfillment arrangements, fees, website procedures, or legal requirements change.

The current version posted on the website will govern applicable orders to the extent permitted by law.